Details :
Dispatcher: all shifts/multiple openings, full time, all shifts (Day, evening, overnight) Get in on the ground floor: Small, fast growing ground transportation and warehousing company hiring multiple positions for new location in East Boston. Growth = 35% in the past 6 months. To continue this explosive growth we need good, solid and dependable new people. Positions are net-new additions, not replacements. Specific job requirements/information o Tasks include but are not limited to: Answer phones; Handle client issues and complaints; Process orders; Provide order/job updates as needed in assorted required computer applications; Assign jobs to drivers; Track and document jobs through successful delivery/completion; Work with and direct CSRs during the shift; Create reports; Respond to client and inhouse requests (phone and email); and Generate quotes. o Previous dispatch experience a must o Ability to effectively multitask and remain calm in a chaotic environment critical o Dependability, Reliability, and Flexibility are CRUCIAL o Ability to work in a fast paced, high volume, high stress environment o Outstanding client relationship management skills a must o Problem solving and follow up skills o Strong written and verbal communication skills o Strong computer and keyboarding skills o Must work well and communicate clearly with others: clients, drivers, other dispatchers, CSRs, warehouse staff, and management. o Provide leadership o English is the primary language, multi-lingual is a big plus.Photos :
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