Details :
Position: Full Time Dispatcher Location: Dayton, Ohio Reports to: Director of Operations Relay Express, a leader in 24-hour Same Day Logistics since 1986, is currently recruiting for a Courier Dispatcher/Logistics Coordinator for our local Dayton office. The successful candidate for this position should have proven dispatch experience in a related field and a proven history of working with customers and drivers, preferably Independent Contractors. This candidate should have the experience of electronically and verbally dispatching a minimum of 10-20 drivers with dispatch software and a logistic knowledge of the Midwest region. The candidate should have experience working with multiple customers ensuring 100% customer satisfaction. Daily Responsibilities: Have a complete understanding of all Relay Express programs, customers, and service parameter definitions. Complete all deliveries with correct P.O.D. time and spelling. Complete daily tasks related to inbound and outbound freight flow including customer specific paperwork, vendor relationships, and inventory control. Assist any/all drivers with any details needed to complete service with any type of problematic situation. Identify and communicate driver and operational needs to appropriate personnel. Including specific feedback with Transportation Supervisor regarding new driver’s progress. Complete a detailed shift report daily. Communicate with drivers a minimum of every half hour to ensure service, update information, prevent service failures, and provide fleet with expectations. Experience and Skill Requirements: Dynamic personality able to motivate a diverse group of contractors and employees. Professional image and communication skills. Alignment with the financial aspects of company and branch goals. Commitment to work a demanding daily schedule until the job is done. Ability to adapt to changing customer needs and driver availability. Ability to manage multiple factors in a high stress environment. Benefits and Compensation: Primary Shift: 9:30-18:00 Hourly range: $16.00-$19.00 per hour Medical Benefits after 90 days. Premium paid at 80%. Optional Life & AD&D Insurance after 90 days. Optional Dental and Vision Insurance after 90 days. Profit sharing & 401k with company match after 1 year. Paid time-off based on employee handbook. Future opportunity for performance-based bonuses. Please submit your resume to Trisha Cassity @ cassityt@relayexpress.com or call 513-860-8740Photos :
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