Details :
Job Responsibilities: Schedule and dispatch drivers, and vehicles, to appropriate locations according to predetermined schedules, customer requests or immediate needs Relay information from drivers to customers and internal departments Use telephone, email and text messages to contact drivers and internal departments Keep and organize job details, customer requests, completed jobs and customer charges for work performed Answer all calls and prioritize according to urgency, timeliness and importance Monitor the route and status of drivers to coordinate and prioritize their schedule Provide drivers with information about orders, traffic, obstacles and requirements Demonstrate a strong working knowledge of vehicle capabilities, geography and job scheduling Answer customer inquiries for new orders, existing orders and pricing Use computer systems to manage dispatch drivers, record customer order details, create jobs and pricing information Adhere to strict delivery deadlines Effectively manage own workload and work independentlyPhotos :
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